GET 15% OFF  • A LITTLE TREAT FROM HAVANA

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Address

''AKHILAM'', 1ST FLOOR, ROYAL PARK - 6 , NEAR SATYAM MART, OPP. ANKUR FLAT, KALAWAD ROAD, RAJKOT- 360005.

    FAQs

    How do i register?

    you can register by visiting the log in section.all you need to do is enter you information for authentication.for more queries contact us on +91 9624621148.

    Can i change my shipping address?

    Once the order is placed, the shipping address can not be changed.we request you to double check your details before confirming your order, as each piece is proceed with care and precision.for more queries contact us on +91 9624621148.

    Where is each HAVANA’S masterpiece made?

    Every Havana outfit is thoughtfully handcrafted in our atelier in Rajkot, India, by skilled artisans who pour precision, passion, and heritage into every detail. From the first sketch to the final stitch, each piece reflects the essence of Indian craftsmanship blended with HAVANA'S signature modern elegance.

    Do you offer personalized consultations for wedding outfits?

    Every bride carries a story, a vision, a dream, a feeling that’s entirely her own. At HAVANA, we listen your heart, your journey, your mood, and the moments that inspire you. From the very first sketch to the final fitting, every detail is crafted to capture your individuality and the magic of your celebration. Your wedding outfit becomes more than couture, it becomes your story, beautifully told in fabric and thread.

    How can I connect with your fabulous customer service team?

    We’re here for you!email us at hellohavanastore@gmail.com or contact us on +91 9624621148 for any questions or assistance.Your satisfaction is our priority!

    How do I find the perfect fit?

    We’ve provided a detailed size guide on our website to help you take accurate measurements.If you still feel unsure, you can always reach out to us, our team will be happy to guide you personally to find your ideal fit.contact us on +91 9624621148.

    How do i care for my HAVANA’S outfit?

    Each HAVANA creation is a work of art, handcrafted with precision and care.To preserve its beauty, we recommend professional dry cleaning and storing it in a soft muslin cover, away from direct sunlight and humidity. Treat it gently, and it will remain a timeless reflection of elegance and artistry. 

    what if an item is sold out and i want to buy it?

    If an item appears as SOLD OUT you can add item on your wish list and you may also contact us on this number +91 9624621148.

    Do you have cash on delivery option available?

    unfortunately, no we do not have a cash on delivery option.

    When will my outfit arrive?

    Your masterpiece will be ready within 3 to 5 weeks! we'll keep you updated about your outfit's shipment though e-mail or WhatsAppTo ensure you look flawless for your special occasion, we recommend placing your order early.

    What payment options do you offer?

    Shop with confidence!We accept secure payments through Razorpay, so you can choose from credit/debit cards and digital wallets for a seamless checkout experience.

    What’s your return/refund policy?

    unfortunetly, we have a no return/refund policy. However, we guarantee that every item is meticulously inspected before dispatch, ensuring you receive only the highest quality.

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