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Last Updated: October 2025
At HAVANA, we value the trust you place in us when you choose our handcrafted creations. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase through our website https://havanaindia.in.
Our approach to privacy is rooted in respect, transparency, and the same care we put into every piece we create.
By accessing our website or purchasing from us, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We collect limited and relevant information to fulfil your orders and enhance your shopping experience:
Personal Information:
Your name, phone number, email address, and billing/shipping address.
Order & Transaction Information:
Details of your purchases, payment method selected, and transaction records.
Note: HAVANA does not store or access your card, UPI, or banking details. All payments are processed securely via authorised third-party payment gateways.
Website Interaction Data:
Basic technical data such as IP address, device type, and browsing behaviour to help us improve our website experience and services.
2. WHY WE COLLECT YOUR INFORMATION
Your information is collected with purpose and responsibility, including to:
• Process, confirm, and deliver your orders
• Provide customer assistance or order-related communication
• Enhance website performance and shopping experience
• Maintain internal records for accounting, taxation, and compliance
Marketing communication (email/SMS) will only be sent if you have chosen to opt-in.
3. DATA SECURITY & CONFIDENTIALITY
Protecting your information is a priority. We use standard security measures to keep your data safe and confidential. While we take every effort to safeguard your information, no online transmission is entirely risk-free, and we encourage you to share your information with awareness.
4. SHARING OF INFORMATION
We do not sell, rent, or trade your personal information.
Your data may be shared only with:
• Trusted service providers who assist with payments, logistics, and website support
• Government or legal authorities if required under applicable law
All service partners are expected to handle your information responsibly.
5. COOKIES
Our website may use cookies to offer you a smoother, more personalised browsing experience. Cookies help us understand website traffic and preferences to refine our services.
You may choose to disable cookies in your browser settings. However, doing so may limit certain features of the website.
6. YOUR RIGHTS
As a valued HAVANA customer, you may:
• Request to access the personal information we hold about you
• Request corrections to any inaccurate or outdated information
• Opt-out of marketing communication at any time
To make such requests, kindly contact us through the details provided below.
7. DATA RETENTION
We retain your information only for as long as required to fulfil the purposes outlined in this Privacy Policy or as required by law.
8. EXTERNAL LINKS
Our website may contain links to other websites. HAVANA is not responsible for the privacy practices or content of those external websites. We encourage you to review their policies when visiting them.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised date.
10. CONTACT US
For any queries, clarifications, or requests regarding this Privacy Policy, you may reach us at:
Email: hellohavanastore@gmail.com
Website: https://havanaindia.in
Address: HAVANA, Rajkot, Gujarat, India
© 2025 HAVANA. All Rights Reserved.
