At HAVANA, every creation is a couture expression of artistry, intention, and individuality. Each ensemble is meticulously handcrafted on a made-to-order basis, tailored to the measurements and specifications shared by you. As every garment is custom created, we kindly request you to review the policy below prior to placing your order.
Orders for India can be placed directly through our official website.
Once the payment is successfully completed, the bespoke production of your HAVANA piece commences exclusively for you.
Upon successful payment via Razorpay, you will receive an official order confirmation email containing your Order ID, product details, and estimated delivery timeline. This confirmation marks the beginning of your handcrafted couture journey with HAVANA.
Each HAVANA garment is individually handcrafted by skilled artisans with exceptional care and precision.
Please allow 3–5 weeks for the complete process — including tailoring, hand-finishing, quality checks, and dispatch.
True luxury is never rushed, and our timelines reflect the devotion invested in every stitch.
As production begins immediately after order confirmation, the shipping address cannot be modified thereafter.
We request you to review all contact and delivery details carefully before completing your purchase.
At present, our website accepts orders within India only.
International orders are processed manually to ensure accurate assistance regarding product selection, measurements, currency, and logistics.
To place an international order, please contact us directly. Our team will be delighted to assist you.
Every HAVANA ensemble is custom-made as per the measurements provided by you and is created exclusively for your wardrobe.
Owing to the bespoke nature of our craftsmanship, returns, exchanges, and refunds are not permitted, including for international orders.
Once an order is confirmed, cancellations, alterations to the order, or modifications are not accepted.
All purchases are final, as each piece is produced solely for the client who places the order.
All prices displayed on our website are inclusive of applicable Indian taxes and duties as per government regulations.
International duties, customs charges, or import fees—should they apply—are to be borne by the customer as per the destination country’s laws.
All prices displayed on our website are inclusive of applicable Indian taxes and duties as per government regulations.
International duties, customs charges, or import fees—should they apply—are to be borne by the customer as per the destination country’s laws.
All online transactions are processed securely through Razorpay to ensure a smooth and protected checkout experience.
Cash on Delivery (COD) is not available.
In the rare event that a chosen product becomes unavailable, our team will connect with you to offer bespoke alternatives or assist with an exclusive recreation from our atelier.
All HAVANA pieces are handcrafted, and slight variations in colour, texture, or hand-embellishment may occur due to the artisanal nature of production and digital screen differences. These nuances are characteristic of handcrafted luxury and are not considered defects.
Each HAVANA order is prepared with refined care and elegant packaging suited to the craftsmanship it carries. Your ensemble will arrive carefully protected, ensuring a luxurious unboxing experience.
HAVANA is built on a belief that luxury is intimate, thoughtful, and timeless. Every creation is crafted with couture sensibility, celebrating the individuality of the wearer and the artistry of hand-made fashion.
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”AKHILAM”, 1ST FLOOR, ROYAL PARK – 6 , NEAR SATYAM MART, OPP. ANKUR FLAT, KALAWAD ROAD, RAJKOT- 360005.
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