Welcome to HAVANA. By accessing, browsing, or purchasing through our website https://havanaindia.in/ you acknowledge and agree to the Terms & Conditions outlined below. We encourage you to review this document carefully before using our services, as continued usage implies acceptance.
By accessing our website, you confirm that you are of legal age as per the laws applicable in your state or country. Use of our website or services for any unlawful, unauthorized, or prohibited purpose is strictly forbidden. Any breach of these Terms may result in immediate restriction of access to our services.
All content featured on this website is intended for personal use only. No part of the website—including design, content, text, images, graphics, or product visuals—may be copied, reproduced, sold, or used for commercial purposes without written consent from HAVANA.
Headings used in this document are for convenience only and do not restrict or influence interpretation.
Every HAVANA creation is handcrafted with precision, care, and artisanal expertise. Slight variations in craftsmanship, embellishments, embroidery, handwork, finishing, and placement of details are inherent to handcrafted luxury and shall not be considered as defects.
Product colours may vary slightly due to professional photography lighting, screen resolution, device display settings, and fabric dyeing techniques. Such subtle variations are characteristic of luxury fashion and will not qualify as a defect or a reason for return, exchange, or complaint.
All pricing, product details, collections, and inventory shown on our website are subject to change at any time without prior notice.
While we strive for accuracy, typographical errors, inaccuracies, or omissions may occasionally appear in product descriptions, pricing, or availability. HAVANA reserves the right to correct, update, or amend such information at any time—even after an order has been placed.
We may modify, suspend, or discontinue any part of the website or services at our discretion, without liability.
We reserve the right to limit, refuse, or cancel any order placed with us. In such instances, we will make reasonable efforts to notify you through the contact information provided at the time of purchase.
Customers must provide accurate, complete, and current billing, delivery, and contact information for all orders. Incorrect or incomplete details may lead to delays or non-delivery.
Payments are processed securely through third-party payment gateways.
HAVANA shall not be held liable for payment issues, failed transactions, processing delays, or technical errors encountered during payment. Any disputes must be addressed directly with the payment provider.
All prices displayed on https://havanaindia.in include applicable Indian taxes. Shipping charges (if any), and international customs duties will be borne by the customer.
We are pleased to offer complimentary shipping across India for all orders placed via our website. Every order is packaged with care to uphold the luxury and craftsmanship of HAVANA.
International shipping is not currently automated through our website. For overseas orders, we offer a bespoke, concierge-style ordering experience. To place an international order, please contact us at hellohavanastore@gmail.com or via our contact number +91 9624621148.
Our team will personally assist you with product selection, shipping charges, timelines, and payment.
Dispatch and delivery timelines may vary based on order type, production schedules, and destination. Additional details are available in our Shipping Policy.
Each HAVANA piece is made-to-order and handcrafted with meticulous attention to detail. We follow a No Cancellation, No Return, and No Exchange policy for all domestic and international orders.
An exception applies only in the rare instance of, so if an incorrect product has been delivered. In such a case, customers must contact us if product is not what you ordered.
If Products damaged due to customer handling, wear and tear, exposure to moisture, perfume, alterations, or lack of proper care will not qualify for replacement.
All content on this website—including branding, logos, product imagery, campaigns, lookbooks, designs, patterns, and written content—is the exclusive property of HAVANA. The website and all its material are protected under Indian and international copyright and trademark laws.
No material may be used, reproduced, distributed, modified, uploaded, posted, or exploited for commercial or publicity purposes without written authorization from HAVANA.
By tagging, mentioning, or sharing any content featuring HAVANA products on social media, you grant HAVANA the right to repost, share, publish, and use such content across our digital and marketing platforms, with due credit. If you wish for content to be removed, you may write to us with a formal request.
Your privacy is of utmost importance to us. All personal information shared with HAVANA is collected and processed in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. For full details, we request customers to review our Privacy Policy.
You agree not to misuse the HAVANA website or engage in any activity that:
• Violates any applicable local, national, or international laws
• Harms, harasses, defames, or discriminates against any person or group
• Infringes upon intellectual property rights
• Submits false or misleading information
• Spreads malware, viruses, or malicious code
• Attempts to hack, scrape, phish, spam, or compromise website security
Any misuse may result in suspension of access and legal action.
HAVANA does not guarantee that the website or services will be uninterrupted, secure, or error-free. Under no circumstances shall HAVANA be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of our website, services, or products.
In all cases, HAVANA’s liability shall not exceed the value of the product purchased.
HAVANA shall not be held liable for delays or failure in performance resulting from circumstances beyond reasonable control, including natural calamities, pandemics, war, governmental actions, strikes, lockdowns, logistics disruptions, or other unforeseen events.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising from these Terms or our services shall fall under the exclusive jurisdiction of the courts of Gujarat, India.
For queries or assistance regarding these Terms & Conditions, please contact us at:
Email: hellohavanastore@gmail.com
Website: https://havanaindia.in
Address: HAVANA, Rajkot, Gujarat, India
© 2025 HAVANA. All Rights Reserved.
Luxury • Craftsmanship • Confidence
Free Shipping all over INDIA
Customer support from 11 AM IST to 6 PM IST
Pay with Multiple Payment Options.
”AKHILAM”, 1ST FLOOR, ROYAL PARK – 6 , NEAR SATYAM MART, OPP. ANKUR FLAT, KALAWAD ROAD, RAJKOT- 360005.
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